We want you to love what you eat!
At FOOZ FOOD, we take pride in delivering the freshest and safest organic food.
However, if something is not right, here’s how we handle returns:

Eligible for Return

• Damaged, defective, or wrong items delivered.
• Products with quality issues (must be reported with photo proof).
• Return request raised within 48 hours of delivery.

Not Eligible for Return

• Products opened, used, or partly consumed.
• Perishable items beyond 48 hours of delivery.
• Items damaged after delivery due to mishandling.

How to Return

1. Write to us at care@foozfood.in or WhatsApp within 48 hours to 9019933182
2. Share order number + photos of the issue.
3. Once verified, we will request you to kindly return the parcel through the nearest Post Office.

Note:
To minimize food waste and carbon footprint, we may not require physical return
for low-value or perishable items. Instead, we’ll issue a refund or replacement.